Explore AI chatbots in 2026, and understand their benefits, opportunities, trends, and challenges for businesses.

Clockwise, from top right: An employee at an Amazon Web Services lab in Austin, Texas; a woman uses a smartwatch; a student before commencement at the University of Southern California; a person uses ...

Approximately 30% of U.S. adults who were learning a language in 2025 reported that they were using artificial intelligence ...

This Pew Research Center report looks at Americans’ use and views of chatbots for health. Pew Research Center does research to help the public, media and decision-makers understand important topics.