Amazon's help page has enough information to answer your questions about the service. However, you may need to contact an Amazon representative to resolve problems with your new Amazon Echo Dot ...

Amazon said it would stop support for its unified communications service, Chime, next year and will not accept new customers beginning Wednesday. Amazon employees have long used Chime, which lets ...

Five years after its launch, Amazon has decided to end its Fire tablet live video support service, Mayday. The feature will ...

It’s been five years since we were first introduced to Mayday by none other than the head of Amazon himself, Jeff Bezos. The on-screen customer support feature was hugely popular for Fire tablet users ...