Intuit Inc.'s data science team wanted to see if AI chatbots could take some of the customer service workload off the shoulders of human agents. The answer: Yes, but in a limited way -- at least for ...

AI chatbots can grant almost any request—a celebrity in love with you, a research assistant, a book character sprung to life—instantly and with little effort. New research presented at the 2026 CHI ...

What if managing complex conversations could be as simple as sketching on a whiteboard? With the introduction of Agent Workflows, ElevenLabs is transforming how businesses design and optimize ...

AI took over routine calls at IKEA. Instead of layoffs, 8,500 call center staff were retrained as remote design advisors. That channel now brings in $1.37 billion.

CADvizor boosts design efficiency using AI technology. YURA announced that it has introduced a new AI chatbot-based design support feature into its in-house wiring harness design CAD solution, ...

Silverback AI Chatbot has announced the introduction of its AI Automation Agency framework, a structured approach designed to integrate artificial intelligence across business workflows, communication ...

House Energy and Commerce Committee leaders released revised legislative text for a bipartisan Kids Internet and Digital Safety Act, or KIDS Act, that combines a broad set of youth online safety, ...

Filmmaker Spike Jonze provided a near-prophetic vision of the future with his 2013 sci-fi romance Her, in which a very lonely and increasingly withdrawn man gradually falls in love with an artificial ...