Quantum Metric, the experience context platform for enterprise AI, today announced the general availability of the Quantum Metric MCP, refined through enterprise customer deployments. With Quantum ...
Pipefy, the agentic orchestration platform for scaling governed processes, today announced that it was named a Strong Performer in the 2026 Gartner® Peer Insights™ Voice of the Customer for Business ...
New Insightly CRM MCP Server connects CRM data with AI assistants including Claude and ChatGPT; The MCP helps growing businesses keep deals and projects moving, access the latest ...
Canto, a leading digital asset management (DAM) company, today launched Canto Global Assistant, an AI-powered intelligence layer built into the Canto platform that reimagines DAM for the AI era. With ...
PlainComply today announced the launch of the SMB AI Compliance Kit, a $99 one-time package of five plain-English templates that help US small businesses answer customer AI questionnaires and meet new ...
Employees rarely complain about work schedule software. They complain about the shift they were not expecting, the hours that do not match their payslip, and the pay query that takes a week to resolve ...
Colombes, France – October 22nd, 2026 – ALE, operating under the Alcatel-Lucent Enterprise brand name, today introduces AlcateL-Lucent Rainbow™ Premium, a new sovereign AI layer for its Rainbow ...
The Modern Data Company, creator of DataOS ®, a data unification platform that works across existing infrastructure to deliver trusted, governed data faster for AI and mission-critical operations, and ...
Shifting Metrics: While customer satisfaction (CSAT) remains the most common CX metric (65%), only 19% of teams are measured on CX’s impact on customer lifetime value (CLV), indicating a shift towards ...
The trouble starts when sellers, and their sales leaders, treat every purchase as if it were one of these – when the only decision to be made is what to buy, who to buy it from, and at what cost. The ...
This analysis led the Orbit Media researchers to conclude that the decline in marketer confidence about blog performance has ...
Join CustomerThink and you'll immediately receive "The Top 5 Practices of Customer Experience Winners," an e-book based on CustomerThink's research. Hooked On Customers: The Five Habits of Legendary ...
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